Reliable, Managed IT Services for Australian Business

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Why choose Priority 1 IT

At Priority 1 IT, we provide comprehensive managed IT services in Australia by deploying advanced technology and robust cybersecurity solutions.

Our team ensures rapid and reliable IT support, cultivating an environment of trust and efficiency that numerous businesses have come to rely on. 

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You will love working with us

Experience excellence and partnership every step of the way. Discover how our commitment to quality and support makes a difference in your success.

I couldn’t rate Priority 1 IT any higher! The team always goes above and beyond with any requests and/or support we have and/or need. I feel extremely confident in their expertise and would definitely recommend them to any business (medical or other) who needs friendly, capable, timeous and expert IT support.

Leanne
Industry: Paediatrics

The entire team are always willing to help, and the support team give us regular updates if the task is an involved matter. I like the fact that the support costs are captured within the monthly retainer which means we know what our IT costs are for the year. No nasty surprises for support costs.

Michelle
Industry: General Practice

Always good turnaround time for IT issues. I like the remote login and time you take to explain how we could potentially fix/adjust things in future.

Jo
Industry: Non-Profit

The team at PT are always helpful, very good response times and get things fixed fast! Highly recommend.

Dawn
Industry: Real Estate

The P1 IT Team are always so friendly and helpful, and nothing is ever too much (or too little) to ask!

Rose
Industry: Non-Profit

What is Managed IT? 

Managed IT services involve outsourcing your company’s IT needs to a dedicated team of professionals. This includes everything from network management and cybersecurity to cloud services and technical support.

By partnering with Priority 1 Technology Solutions, your business can focus on core operations while our IT experts take care of the technology. 
 

Our Managed IT Services 

We offer a wide array of managed IT services designed to keep your business running smoothly. Our services include: 


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Medical IT Services

Ensuring seamless operations in medical practices requires specialized IT consulting. We provide dedicated IT solutions to healthcare providers, optimizing their IT infrastructure to enhance patient care and compliance with industry regulations. 

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PBX Systems

Our Phone system services provide advanced telephony solutions to enhance your business communications. Priority  PBX a scalable, flexible, and cost-effective Phone system that will integrate with your existing infrastructure. Our services include installation, maintenance, and support to ensure communication systems are always reliable and efficient.  

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Web Development

Your website is often the first interaction potential customers have with your business. Our web development services create visually appealing, user friendly, and high-performing websites tailored to your brand. We specialize in custom web development, e-commerce solutions, and responsive design to ensure your online presence is effective and engaging. Let us help you build a website that not only looks great but also drives traffic and conversions. 

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Cybersecurity Services

Protecting your business from cyber threats is non-negotiable. Our cybersecurity solutions safeguard your data and systems with proactive monitoring, threat detection, and incident response.

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Virtual CIO Services

Strategic IT planning is crucial for business success. Our Virtual Chief Information Officer (CIO) leadership provides expert guidance, helping businesses leverage technology effectively to achieve long-term objectives and stay ahead of the competition. 

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IT for Enterprise

Large enterprises demand robust IT management strategies. We offer scalable IT services to manage complex environments, maintaining optimal performance and security while aligning IT with business goals. 

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IT for Business

Small to medium-sized businesses rely on efficient IT systems to thrive. Our tailored solutions empower businesses with efficient IT support, helping them streamline operations and boost productivity without the hassle.

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Why Choose Priority 1 IT

At Priority 1 IT, we understand that every business is unique. Our managed IT services are designed to be flexible and scalable, ensuring that we can meet the specific needs of your business, no matter the size or industry. Here’s why you should choose us: 

A-Grade Support 

Calls answered in under 30 seconds and email replied in less than 15 minutes. Our team is your team. We strive for excellent experiences with every single support interaction

All the things

Priority 1 IT provides everything from IT Support through to Internet, Software, Hardware, Phones and websites. A single point of contact for all of your technology provides peace of mind and seamless integration for all of your tech.

Specialist

Medical: We specialize in Medical IT systems. Certified in supporting all major Australian medical software.

Business: Professional services is our subspecialty. Our technicians are trained in all major software programs for Accountants, Lawyers, and other professionals.

Security First

Our services are designed with medical data in mind. Regardless of if you are a medical practice or business, our team applies the highest quality security standards to your technology.

THE MANAGEMENT TEAM

Experience excellence and partnership every step of the way. Discover how our commitment to quality and support makes a difference in your success

Jaime Patch

FOUNDER – DIRECTOR

Jamie, the Founder and Managing Director of Priority Technology Solutions, has grown the company to become the largest Medical IT provider in the Darling Downs over the past decade. He values honesty, creativity, and dedication, leading a skilled IT team to deliver exceptional services to businesses across Australia.

Andrew McIntosh

General Manager

Andrew, General Manager of Priority Technology Solutions since 2013, has been key to its success and growth as a leading provider of technology solutions.

Tim Claridge

Project Manager

Tim, Project Manager at Priority Technology Solutions, has over 10 years of IT experience and is known for delivering projects on time and within budget.

Kellan Church

Helpdesk Manager

Kellan, Helpdesk Manager at Priority Technology Solutions, leads the team to provide excellent support, ensuring prompt and satisfactory resolutions for clients.